Village Green Wholefood Limited
VILLAGE GREEN WHOLEFOOD LIMITED
Last updated: 2026
This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.
1. WHO WE ARE
Village Green Wholefood Limited is a UK-based retail business specialising in natural nuts and wholefood products.
Company details:
- Address: 109 Tower Bridge Road, London, SE1 4TW, United Kingdom
- Email: hello@villagegreenwholefood.shop
- Phone: +44 7942339108
2. INFORMATION WE COLLECT
We may collect the following information when you use our website:
Personal Information
- Full name
- Email address
- Phone number
- Delivery address
Order Information
- Products purchased
- Order notes or preferences
- Transaction records
Technical Information
- IP address
- Browser type
- Device information
- Website usage data
3. HOW WE USE YOUR INFORMATION
We use your information to:
- Process and fulfil orders
- Arrange delivery of products
- Communicate order updates
- Respond to customer enquiries
- Improve website performance
- Prevent fraudulent or suspicious activity
4. LEGAL BASIS FOR PROCESSING (UK GDPR)
We process your data under the following lawful bases:
- Contractual necessity (to fulfil your order)
- Legal obligation (tax and accounting compliance)
- Legitimate interests (fraud prevention, service improvement)
5. DATA SHARING
We do not sell your personal data.
We may share limited data with:
- Courier and delivery partners (for order fulfilment)
- Payment processors (for transaction processing)
- IT service providers (website hosting and maintenance)
All third parties are required to handle your data securely.
6. DATA RETENTION
We retain personal data only as long as necessary:
- Order records: up to 6 years (legal/accounting requirements)
- Customer enquiries: up to 12–24 months
- Technical logs: short-term for security purposes
7. DATA SECURITY
We implement appropriate security measures to protect your data, including:
- Secure hosting environment
- Encrypted data transmission (HTTPS)
- Restricted access to internal systems
- Regular system monitoring
8. YOUR RIGHTS (UK GDPR)
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data (where legally applicable)
- Object to certain types of processing
- Request data portability
To exercise your rights, contact us at:
📧 hello@villagegreenwholefood.shop
9. COOKIES
We use cookies to:
- Enable website functionality
- Improve user experience
- Analyse website traffic
- Remember shopping preferences
You can disable cookies through your browser settings at any time.
10. THIRD-PARTY SERVICES
Our website may use third-party services such as:
- Hosting providers
- Analytics tools
- Delivery service providers
These providers may process limited data necessary for their function.
11. DATA TRANSFERS
Some service providers may operate outside the UK. In such cases, we ensure appropriate safeguards are in place to protect your data.
12. CHILDREN’S PRIVACY
Our services are not intended for individuals under 18 years of age. We do not knowingly collect data from minors.
13. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.
14. CONTACT US
If you have any questions about this Privacy Policy or your data:
📍 109 Tower Bridge Road, London, SE1 4TW
📧 hello@villagegreenwholefood.shop
📞 +44 7942339108