Village Green Wholefood Limited
VILLAGE GREEN WHOLEFOOD LIMITED
Last updated: 2026
These Terms & Conditions govern your use of our website and the purchase of products from our online store.
By placing an order on this website, you agree to the terms outlined below.
1. COMPANY INFORMATION
Village Green Wholefood Limited is a UK-registered retail business specialising in natural nuts and wholefood products.
Registered Address:
109 Tower Bridge Road, London, SE1 4TW, United Kingdom
Contact Email:
hello@villagegreenwholefood.shop
Phone:
+44 7942339108
2. PRODUCTS
We sell physical food products including:
- Roasted & Salted Nuts
- Flavoured & Sweet Nuts
- Mixed Nuts & Snack Mixes
- Nut Butters & Spreads
All products are subject to availability.
We reserve the right to modify or discontinue any product without prior notice.
3. ORDER ACCEPTANCE
All orders placed through our website are subject to acceptance.
We reserve the right to:
- Refuse or cancel any order
- Limit quantities per customer
- Cancel orders flagged as high-risk or suspicious
- Decline orders due to stock availability issues
If an order is cancelled after payment, a full refund will be issued.
4. PRICING & PAYMENT
- All prices are displayed in GBP (£)
- Prices may change without notice
- Payment is required at the time of order
- Orders are only processed after successful payment confirmation
5. DELIVERY
We provide UK-wide delivery services.
- Processing time: 24–48 business hours
- Delivery time: 2–5 business days (UK mainland)
- Remote areas may take longer
Delivery is carried out via third-party courier services.
6. CUSTOMER RESPONSIBILITY
Customers are responsible for:
- Providing accurate delivery information
- Ensuring availability to receive the order
- Storing products correctly after delivery
We are not responsible for delays caused by incorrect information provided by the customer.
7. RETURNS & REFUNDS
Returns are subject to our Refund Policy.
Generally:
- Unopened products may be eligible for return
- Opened food items are not eligible for return
- Damaged or incorrect items will be reviewed case by case
Refunds (if approved) are processed within 5–10 business days.
8. PRODUCT QUALITY
We take reasonable steps to ensure product quality through:
- Controlled storage conditions
- Sealed packaging
- Regular stock rotation
- Pre-dispatch quality checks
9. LIMITATION OF LIABILITY
We are not liable for:
- Indirect or consequential losses
- Delays caused by courier services
- Improper use or storage of products after delivery
- Events beyond our reasonable control
Our liability is limited to the value of the purchased goods.
10. INTELLECTUAL PROPERTY
All website content, including text, images, and branding, belongs to Village Green Wholefood Limited unless otherwise stated.
You may not copy, reproduce, or redistribute content without permission.
11. PRIVACY
Your use of our website is also governed by our Privacy Policy, which explains how we handle personal data.
12. CHANGES TO TERMS
We may update these Terms & Conditions at any time. Updates will be posted on this page.
Continued use of the website constitutes acceptance of updated terms.
13. GOVERNING LAW
These Terms & Conditions are governed by the laws of England and Wales.
Any disputes will be subject to the jurisdiction of UK courts.
14. CONTACT INFORMATION
If you have any questions regarding these Terms:
📍 109 Tower Bridge Road, London, SE1 4TW
📧 hello@villagegreenwholefood.shop
📞 +44 7942339108